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A: We accept payments from all major credit and debit cards, for your convenience we also offer check out with PayPal. For orders over £280, we offer V12 Finance option with agreements over 6-48 months to suit you, credit is subject to status.
If you prefer, you can speak to one of our Customer Care team who will take payment from you via telephone on [email protected]. Lines are open 08:30-17:00 Monday-Saturday, 10:00-16:00 Sunday.
Q:
When is my account charged for my order?
A: Your account is debited when the order has been placed when checking out using our secure online payment system, PayPal or paying by telephone.
Q:
How do I use my promotion code?
A: To use your promotion code, please enter in the discount code box when placing your order. If you are experiencing difficulties using your code, please contact the Customer Care team on [email protected] or at [email protected].
Q:
Where can I get a promotion code to use with my order?
A: We will sometimes feature promotion codes on our website, or in newsletters to customers. We may also put codes on Facebook or Twitter from time to time.
To receive the latest promotional discounts, please register an account online and/or follow us on Facebook and Twitter.
Q:
How do I use my gift card?
A: Simply enter y.our code into the discount code box and the value will be deducted from your order total..
Q:
Will I be charged customs and import duties on my order?
A: Orders placed from outside the European Union may be subject to additional import taxes imposed by your local government. The responsibility lies with the purchaser to settle these additional tariffs directly with the responsible government agency or its agent.
We recommend all non UK customers contact their local government office for advice on importation tariffs for goods received from the UK.
