Q: Who are T.H. Baker?

A:

T.H. Baker was founded by Thomas Henry Baker in the year 1888. The company is still owned by the same family and has passed from generation to generation in the intervening 125 years, with the fifth generation having recently joined the business.

T.H. Baker is a retailer of prestigious watches and quality jewellery with more than a century's experience in the jewellery industry. It is an official stockist of all brands sold, and is today one of the leading independent UK jewellery retailers with over 30 stores based in the Midlands and Southern England.

Q: Which brands are excluded from the 10% introductory offer?

A: Some exclusions do apply. Unfortunately, the 10% introductory discount cannot be used on the following brands: OMEGA, TAG Heuer, Breitling, Gucci, Nomination, Second Hand Rolex. Additionally, sale items are excluded from this offer, and the discount cannot be combined with any other promotions or offers. If you’re unsure, feel free to get in touch and we’ll be happy to check for you!

Q: I have forgotten my password, what can I do?

A:

If you've forgotten your password, you can reset it here through our website.

If you need further assistance, please contact our Customer Service team on +44 (0)1562 312 224 or email us at [email protected].

Q: How do I stop receiving notifications from T.H.Baker

A:

Push notifications are different from marketing emails. These notifications are sent through your web browser after you have given permission for our website to send alerts to your device. Unsubscribing from marketing emails will not stop browser push notifications.

If you would no longer like to receive push notifications from us, you will need to disable them within your browser settings.

Google Chrome

To manage notifications in Google Chrome:

  1. Open Chrome
  2. Click the three-dot menu in the top-right corner
  3. Go to Settings > Privacy and security > Site Settings > Notifications
  4. Find our website and select Block or Remove

You can also view Google’s official help page here: Google Chrome Notification Help

Safari

To disable notifications in Safari:

  1. Open Safari
  2. Go to Safari > Settings
  3. Select the Websites tab
  4. Click Notifications
  5. Find our website and change the permission to Deny

Apple’s official help page is available here: Safari Notification Help

Microsoft Edge

To stop notifications in Microsoft Edge:

  1. Open Edge
  2. Click the three-dot menu in the top-right corner
  3. Go to Settings > Cookies and site permissions > Notifications
  4. Find our website and select Block

Microsoft’s official help page is available here: Microsoft Edge Notification Help

General Browser Steps

Most browsers allow you to manage notifications by:

  1. Opening your browser settings
  2. Going to Privacy & Security or Site Settings
  3. Selecting Notifications
  4. Finding our website in the allowed list
  5. Changing the setting to Block or Remove