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A: You can now choose Click & Collect as a delivery option at checkout. Orders can be collected from a T.H.Baker store or your local Post Office.
To collect your order, please bring your order confirmation number (found in your confirmation email) along with valid identification.
If someone is collecting the order on your behalf, they must provide the order number and present ID that matches the name on the order.
Q:
Where do you deliver?
A: We deliver to the United Kingdom, including the Channel Islands and BFPOs, and to a range of international destinations.
If you're making an order using our finance options, we can only deliver to your home address.
Q:
When will my order be dispatched?
A: Orders placed before 4pm are usually dispatched on the same day.
Q:
How long does it take for an item to be engraved and delivered?
A: Engraved products may take up to 5 working days to be processed. This means that 3 working days should be added to your expected delivery date - including Express, Special, and Saturday delivery.
Please Note: During busy seasonal periods such as Christmas, engraved items may take an additional 7 working days to arrive, so please order in plenty of time.
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