Why Us

Buy With Confidence from a trusted High Street Retailer

T.H.Baker was founded in 1888 as a family-owned business and has since
established itself as a leading independent jeweller whilst still remaining
within the family. T.H.Baker has a network of popular stores across the UK.
In all that time, it has remained a company that prizes quality, value and
service above all.

• Authorised stockist of every brand on our website
• Full manufactures guarantee
• Over 130 years in the watch and jewellery retail industry
• Same day dispatch on all orders placed before 4pm on Monday - Friday
• All orders shipped from the UK
• UK Customer Service centre

Extended Christmas Returns

Our extended Christmas returns policy is valid from 10th October 2025 until 10th December 2025. Any purchases made online between these dates can be returned up until 9th January 2026. For purchases made from 11th December 2025, our normal 30 day returns policy applies.To get a full refund or exchange, simply return your items to us in their original condition and packaging within the return window.

Please note: This returns and exchanges policy only relates to internet
purchases and does not apply to purchases made in store.

We hope you love your purchase from T.H.Baker. However, if you are
unhappy with your purchase, or it does not meet your requirements, you
can return it to us. Items must be returned in their original condition and
packaging, within 9th January 2026 for eligible orders under extended Christmas policy and within 30 days of the date you purchased your item for non-eligible orders. We can offer an exchange or full refund for the price you paid

View the full return policy here.