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Virtual Appointment
Virtual Appointments available via Zoom or WhatsApp
Enjoy personalised consultation, exclusive jewellery or watch viewing, and specialist guidance during your one-on-one video chat appointment with T.H.Baker.
We are pleased to offer complimentary 15-minute virtual appointments with one of our team members. They will be able to stream live from our store to showcase jewellery or a watch, answer any relevant questions or provide product recommendations.
To book your virtual consultation, please select your preferred time and date from the calendar link below and you will receive a confirmation email with a video link. Rest assured, we use encrypted video software to ensure your privacy.
Book today from the comfort of your home; we look forward to chatting with you soon! View the booking calendar here.
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Buy With Confidence from a trusted High Street Retailer
T.H.Baker was founded in 1888 as a family-owned business and has since established itself as a leading independent jeweller whilst still remaining within the family. T.H.Baker has a network of popular stores across the UK. In all that time, it has remained a company that prizes quality, value and service above all.
Authorised stockist of every brand on our website
Full manufactures guarantee
Over 130 years in the watch and jewellery retail industry
Same day dispatch on all orders placed before 4pm on Monday - Friday
Our extended Christmas returns policy is valid from 10th October 2025 until 10th December 2025. Any purchases made online between these dates can be returned up until 9th January 2026. For purchases made from 11th December 2025, our normal 30 day returns policy applies.To get a full refund or exchange, simply return your items to us in their original condition and packaging within the return window.
Please note: This returns and exchanges policy only relates to internet purchases and does not apply to purchases made in store.
We hope you love your purchase from T.H.Baker. However, if you are unhappy with your purchase, or it does not meet your requirements, you can return it to us. Items must be returned in their original condition and packaging, within 9th January 2026 for eligible orders under extended Christmas policy and within 30 days of the date you purchased your item for non-eligible orders. We can offer an exchange or full refund for the price you paid
Sterling silver elegance for you to adorn your outfits with. The sleek belcher necklace holds a simple and stylish heart engraved with the Gucci logo securely fastening with a lobster style clasp. The ideal gift for your special someone this season, buy with confidence.
Stunning heart shape stud earrings hand crafted in Italy and perfectly executed in sterling silver. They make a wonderful adornment for outfits, dressing up or down they give a sophisticated and stylish edge, engraved with the prestigious Gucci logo.
A: You can now choose Click & Collect as a delivery option at checkout. Orders can be collected from a T.H.Baker store or your local Post Office.
To collect your order, please bring your order confirmation number (found in your confirmation email) along with valid identification.
If someone is collecting the order on your behalf, they must provide the order number and present ID that matches the name on the order.
Q:
Where do you deliver?
A: We deliver to the United Kingdom, including the Channel Islands and BFPOs, and to a range of international destinations.
If you're making an order using our finance options, we can only deliver to your home address.
Q:
When will my order be dispatched?
A: Orders placed before 4pm are usually dispatched on the same day.
Q:
How long does it take for an item to be engraved and delivered?
A: Engraved products may take up to 5 working days to be processed. This means that 3 working days should be added to your expected delivery date - including Express, Special, and Saturday delivery.
Please Note: During busy seasonal periods such as Christmas, engraved items may take an additional 7 working days to arrive, so please order in plenty of time.
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